Welcome to JunaJuna.com, where I sell my anime figure collection. Here are the terms of service for my dear customers :)
Shipping & Handling
I usually ship within 1 business day, and I usually would send you an email to confirm your shipping address because this site is Germany-based, and the address format is not the best for U.S. addresses.
7-day Money Back Guarantee
As long as you keep the item you receive in original received condition (including not breaking the seal of a brand new item), you can return the item for a full refund within 7 days of the item delivery. Please email me first to confirm the return.
If the product you have received is defective or not as described, you must email me within 7 days of the item delivery. After Photo/video proof of the defect is confirmed, you can return the item for a full refund + I will reimburse you the return shipping fee.
All returns must be post marked within 7 days after you receive my return confirmation via email. Thank you!
Pictures and images are not photographs of actual products. Please find the Condition Rank about the state of the products for your reference.
Leaflet, application ticket, code such as download codes, batteries, candy toy, are not guaranteed to be included with the item or not being used.
I can provide 10+ photos of the actual item upon request, just shoot me an email.
- Zelle: firstname.lastname@example.org
- Venmo: @deejay_sharp
- Paypal: JasminesBridalShop@outlook.com
3% Off on Zelle/Venmo/Bank Transfer Payment Methods
If you opt to use 1 of these 3 payment methods, you can deduct 3% from the order total when you transfer the funds. Great saving for you because I also save on fees!
Please send any inquiry to email@example.com, and I usually respond within 1 business day.